Effective Date: 1st June 2025

At Logs of Joy, your trust means everything to us. We’re committed to protecting your personal information while creating magical, screen-free learning experiences for children.

This Privacy Policy outlines how we collect, use, share, and protect your data when you visit or shop at www.logsofjoy.com.

1. What We Collect

We only collect what we need to serve you better. This includes:

• Your name, address, phone number, and email when you place an order
• Your payment method (handled securely via third-party gateways)
• Messages or feedback you share with us
• Your preferences for communication or marketing
• Technical information like your IP address and browser type (for website improvement)

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Send you order updates and confirmations
• Respond to your messages or support queries
• Improve our website and services
• Share updates (if you’ve opted in for our emails or messages)

3. Cookies & Tracking Tools

Like many websites, we use cookies to make your browsing experience better. Cookies help us:

• Understand which pages you visit
• Save your preferences
• Improve speed and functionality of the site

You can disable cookies in your browser settings, but some features may not work as expected.

We also use tools like Google Analytics and Meta Pixel to understand how you interact with our site. You may opt out through your browser or third-party opt-out tools.

4. Who We Share It With (and Who We Don’t)

We never sell or rent your data.

We only share your data with:

• Trusted delivery partners to ship your order
• Secure payment providers to process your transaction
• Email and SMS service providers to keep you informed
• Legal authorities if required by law

Some partners may store or process data outside India. By using our services, you consent to such transfers under data protection safeguards.

5. Third-Party Links

Sometimes we link to other websites for your benefit. We aren’t responsible for their privacy practices. Please review their policies separately.

6. Your Rights

You always have the right to:

• Access or update your information
• Request deletion of your account or data
• Opt out of marketing messages

Just email us at support@test.logsofjoy.com and we’ll assist you.

7. Data Security

We take your security seriously:

• SSL encryption and secure payment gateways
• Restricted access to your data by authorized personnel only

No system is 100% secure, so we recommend you also use strong passwords and secure networks.

8. Data Retention and Deletion

We retain your data only as long as necessary for:

• Order fulfillment
• Legal obligations
• Improving your experience

You may request account deletion at any time. Unless required otherwise by law, we’ll remove or anonymize your data.

9. Children’s Privacy

We don’t knowingly collect data from anyone under 18. If you believe your child has shared personal information with us, please contact us right away.

10. Grievance Contact

If you have any privacy concerns, please contact our Grievance Officer:

• Name: [Your Appointed Officer’s Name]
• Email: support@test.logsofjoy.com
• Address: [Insert Brand Office Address]

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the effective date. If changes are significant, we’ll notify you by email or website notice.

Continued use of our website means you agree to the revised terms.

12. Contact Us

Questions? Write to us anytime at support@test.logsofjoy.com.

With warmth and care,
The Logs of Joy Team